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Atlanta-based UX writer/content designer with a background in UX design, education, and English. Believes in the power of relationships and words.

Professional Experience

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Lead, Relay Product Insights | Amazon

July 2024 - Present

 

Goal: Create engaging digital content to drive adoption of Amazon Relay products supporting thousands of daily freight movements across North American, European, and Japanese fulfillment centers​

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UX Writer | Cherry on Tech

January 2024 - May 2024

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Goal: Participate cross-functionally on a tech squad of 11 to redesign website content for City Door and Hardware

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• Ensure alignment of project goals via close collaboration with UX design squad member

• Leverage AI to create more engaging, consistent, and impactful copy while minimizing production time

• Main deliverable: City Door prototype

• Tools: Slack, Google Meet, Figma, JIRA

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Marketing & Communications Specialist | Tara Simon Studios

January 2024 - May 2024

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• Goal: Redesign and maintain company website pages and provide ongoing marketing support

• Write and edit copy for emails and landing pages

• Design posters and graphics for promotional programs

• Sample deliverables: Landing page, 3 Live emails

• Tools: Slack, Google Workspace, HighLevel, CSS, Canva

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UX Writer | Cherry on Tech

October 2023 - December 2023

 

Goal: Participate cross-functionally on an agile tech squad of 6 to develop content for Unmatched

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• Ensured alignment of project goals via close collaboration with UX design squad member

• Wrote and iterated on long-form copy and microcopy while adhering to brand voice and tone with a style guide

• Leveraged AI to create more engaging, consistent, and impactful copy while minimizing production time

• Formulated a survey and usability test script to gather user feedback and assess product functionality

• Co-facilitated usability testing sessions with participants to identify user needs and actionable insights 

• Main deliverable: Unmatched prototype

• Tools: Slack, Figma, FigJam, Notion, Google Meet, GitHub

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Lead Content Designer/UX Writer Apprentice | Tech Fleet

September 2023 - December 2023

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Goal: Design clear, brand-consistent writing guidelines for The Melanin Village
 

• Recruited and co-led a team of 6 in implementing a website content audit and creating a content style guide

• Collaborated cross-functionally on an agile team of 30+ to determine brand archetypes, brand characteristics, and viable platforms for site migration

• Aligned project efforts with user needs and business goals

• Main deliverable: The Melanin Village content style guide

• Tools: Figma, FigJam, Slack, Google Workspace, Notion, Zoom

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Freelance Content Designer/UX Writer 

May 2023 - August 2023

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Goal: Enhance UX by integrating clear, concise, conversational copy into user-centered designs
 

• Goal: Enhance UX by integrating clear, concise, conversational copy into user-centered designs

• Designed UI/UX and wrote data-informed copy for 13 pages of a hat e-commerce site in 3 months

• Transformed insights from 21 participants and 5 competitors into 10+ data-driven iterations 

• (Re)designed and (re)wrote on-brand digital content while leveraging AI to minimize production time

• Main deliverable: Bucket Head product screens

• Tools: Miro, Figma, Airtable, Google Workspace

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Freelance UX/UI Designer

May 2022 - April 2023

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Goal: Implement a mobile-first UI/UX revamp for FredsCloset.org in 30 days

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• Redesigned UI/UX and rewrote copy on a team of 3 to boost nonprofit and website engagement

• Main deliverable: Fred’s Closet prototype

• Tools: Figma

 

Goal: Design a personalized skincare app prototype in 4 months

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• Transformed insights from 20 participants and 2 competitors into 9 data-driven iterations

• Main deliverable: All Good Skin prototype

• Tools: Figma, UsabilityHub

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Instructional Designer | Barclays Bank US

April 2022 - November 2022 

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Goal: Create and upgrade UX for internal learning materials
 

• Developed and delivered learning solutions across 3 lines of business for 10+ projects on a team of 11

• Initiated biweekly meetings to foster camaraderie among the 5 newest designers

• Tools: Articulate 360, Camtasia, Microsoft Office, Photoshop

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Writer & Editor | The Mather Group LLC
May 2021 - March 2022

Goal: Write and improve digital marketing content​

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• Created strategic, research-based content for company and client stakeholders, involving 200+ individual edits

• Tools: Google Workspace

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Elementary School Teacher | Upper Darby School District

August 2017 - December 2020

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Goal: Cultivate fourth-grade students’ learning accountability
 

• Fostered inclusive, differentiated learning environments

• Facilitated the development of personal and social skills for 150+ learners

• Designed and delivered universal online learning experiences on a team of 4

• Achieved a Distinguished teacher rating with a score of 2.5/3 points